Terms & Conditions — d9999 Bangladesh

1. Acceptance of Terms

By accessing or using the d9999 platform — including the cricket sportsbook, live casino, slots lobby, crash games, and any other services available at https://d9999.lat — you agree to be bound by these Terms & Conditions ("Terms"), the d9999 Privacy Policy, and the Responsible Gaming Policy. These documents together form the complete agreement between you and d9999 regarding your use of the platform.

These Terms apply to all registered account holders, visitors who access d9999 without registering, and any person who uses any feature of the d9999 platform. Access to real-money betting and gaming services requires a fully registered and verified d9999 account. Continued use of d9999 after any amendment to these Terms constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years of age to register a d9999 account and to use any real-money services on the platform. d9999 strictly enforces an 18+ policy. Accounts found to be registered by or on behalf of persons under the age of 18 will be suspended immediately, all funds held in the account will be frozen pending investigation, and the matter may be referred to the relevant authorities. d9999 reserves the right to request age-verification documents from any account holder at any time.

2.2 Eligible Jurisdictions

d9999 is operated for and targeted at adult players located in Bangladesh. It is your sole responsibility to verify that online gaming is lawful in your jurisdiction before registering or placing bets. d9999 makes no representation that its services are appropriate or available in jurisdictions other than Bangladesh.

2.3 One Account Per Person

Each individual is permitted to hold only one active d9999 account. Creating multiple accounts — whether using the same or different personal details, mobile numbers, email addresses, payment methods, or device identifiers — is strictly prohibited and will result in account suspension and forfeiture of balances held across all duplicate accounts.

2.4 Accurate Registration Information

You must provide accurate, complete, and up-to-date personal information when registering your d9999 account. This includes your full legal name, date of birth, mobile number, and any other information requested during the registration process. Providing false, misleading, or incomplete registration information constitutes a breach of these Terms and may result in account suspension.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your d9999 account credentials, including your username and password. You must not share your login details with any other person. All activity conducted under your d9999 account — including bets placed, games played, deposits made, and withdrawals requested — is your sole responsibility.

If you suspect that your d9999 account has been accessed without your authorisation, you must contact d9999 support immediately at [email protected]. d9999 will never contact you by email, SMS, or any other channel to request your password. If you receive any communication purporting to be from d9999 that requests your password, treat it as fraudulent and do not respond.

d9999 employs SSL encryption on all pages and implements rate-limiting and account lockout mechanisms to protect your account from unauthorised access attempts. However, d9999 cannot be held liable for losses arising from your failure to maintain the security of your account credentials.

4. Deposits and Withdrawals

4.1 Supported Payment Methods

d9999 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, and local bank transfer to accounts held at major Bangladeshi banks. All transactions are denominated in Bangladeshi Taka (৳). d9999 does not accept deposits via credit card, cryptocurrency, or any payment method not explicitly listed in the deposit section of the platform.

4.2 Deposit Minimums and Limits

The minimum deposit via mobile wallet (bKash, Nagad, Rocket, Upay) is ৳500 per transaction. The maximum deposit per transaction and per day may vary and is displayed at the point of deposit. d9999 reserves the right to adjust deposit limits at any time, with or without prior notice.

4.3 Withdrawal Processing

Withdrawals are processed to the same payment method used for the most recent deposit, wherever technically possible. Withdrawal requests are typically processed within five minutes during standard business hours (Bangladesh Standard Time, UTC+6). During periods of high volume or for accounts requiring additional verification, processing times may be extended. d9999 does not charge a withdrawal fee; however, your mobile wallet provider's standard transfer fees may apply.

4.4 Verification Requirements

d9999 may require identity verification before processing a withdrawal. This may include submission of a government-issued photo identification document and confirmation of the payment method used. Failure to complete verification within the requested timeframe may result in withdrawal delays or suspension of the withdrawal request pending clarification.

4.5 Suspicious Transactions

d9999 reserves the right to delay, suspend, or refuse any deposit or withdrawal that appears to involve unusual or suspicious activity, including transactions that may be associated with money laundering, fraud, or breach of these Terms. d9999 complies with applicable anti-money-laundering obligations and will report suspicious transactions where required by law.

5. Betting and Gaming Rules

5.1 Acceptance of Bets

d9999 reserves the right to decline or restrict any bet at its sole discretion, including bets placed by accounts suspected of arbitrage, professional betting syndicate activity, or abuse of pricing errors. The acceptance of a bet confirmation message does not constitute a guarantee of settlement if the bet was placed on an incorrectly priced market.

5.2 Pricing Errors

In the event of a manifest pricing error — including but not limited to odds offered at a price substantially below market value due to a technical fault or human error — d9999 reserves the right to void any bets placed at the erroneous price. Players will be notified of any voided bets and the original stake will be returned to the account balance.

5.3 Match and Event Voidance

If a sporting event or cricket match for which bets have been accepted is cancelled, abandoned, or postponed beyond the period specified in d9999's event rules, all bets on that event will be voided and stakes returned. Specific rules for BPL, IPL, T20 World Cup, and other cricket competitions are available in the sportsbook help section.

5.4 Casino and Slot Game Rules

All casino games and slot titles available on d9999 use certified random number generation (RNG) technology supplied by the relevant game provider (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe). The rules of each game are governed by the game provider's documentation, accessible within each game interface. d9999 does not modify game outcomes or RNG parameters.

6. Bonuses and Promotions

d9999 may from time to time offer bonuses, free bets, free spins, cashback promotions, and other incentives to new and existing registered players. All bonuses and promotions are subject to their own specific terms and conditions, including minimum odds, wagering requirements, eligible games, and expiry periods. These specific bonus terms are communicated at the point of offer and on the relevant promotion page.

Bonuses may only be claimed once per registered account, per household, per device, and per IP address unless the promotion explicitly states otherwise. d9999 reserves the right to withdraw or modify any bonus offer, or to withhold a bonus from an account where abuse or exploitation of promotional terms is suspected. Players found to have abused bonus terms will forfeit any bonus funds and winnings derived from bonus play.

7. Prohibited Conduct

The following activities are strictly prohibited on the d9999 platform and constitute grounds for immediate account suspension, forfeiture of balances, and potential legal action:

• Registering more than one d9999 account, or assisting another person to register an account in order to exploit bonus or promotional offers.
• Using automated software, bots, scripts, or any other tool to interact with the d9999 platform in a manner not intended for human users.
• Engaging in match-fixing, spot-fixing, or any form of manipulation of sporting events or casino game outcomes.
• Attempting to exploit software bugs, pricing errors, or system vulnerabilities to gain an unfair advantage.
• Using the d9999 platform for money laundering, fraud, or any other illegal financial activity.
• Providing false, misleading, or fraudulent personal information during registration or verification.
• Sharing your account credentials with any third party or allowing any third party to place bets or play games using your account.
• Engaging in any form of abusive, threatening, or harassing communication directed at d9999 staff or other users.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the d9999 platform software or infrastructure.

8. Intellectual Property

All content on the d9999 platform — including but not limited to text, graphics, logos, game interfaces, software, code, data, and audiovisual materials — is the property of d9999 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the d9999 platform solely for your personal, non-commercial entertainment purposes.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the d9999 platform without the prior written consent of d9999. Game content, including titles from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, is licensed to d9999 and remains the intellectual property of the respective game providers.

9. Limitation of Liability

To the fullest extent permitted by applicable law, d9999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the d9999 platform, including but not limited to loss of funds, loss of data, loss of goodwill, or interruption of service.

d9999 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical faults, payment gateway disruptions, or force majeure events may cause temporary unavailability of some or all d9999 services. d9999 will make reasonable efforts to restore service as quickly as possible in such circumstances but accepts no liability for losses arising from platform downtime.

d9999's total aggregate liability to any registered account holder, under any cause of action, shall not exceed the total amount deposited by that account holder into their d9999 account in the thirty (30) days immediately preceding the event giving rise to the liability claim.

10. Responsible Gaming

d9999 is committed to providing a safe and responsible gaming environment for all players. All registered account holders must be aged 18 or older. d9999 provides a range of responsible gaming tools — including deposit limits, session time reminders, cooling-off periods, and self-exclusion — available to all players at no charge from the account dashboard.

If you believe your gambling is becoming problematic or you are no longer able to control your spending on d9999, you are encouraged to make use of the available self-exclusion and limit-setting tools immediately. For detailed guidance, visit the Responsible Gaming page. You may also contact d9999 support at [email protected] to request immediate account restriction or closure.

d9999 reserves the right to impose responsible gaming restrictions on accounts displaying signs of problem gambling behaviour, including imposing deposit limits, cooling-off periods, or temporary account suspension, without prior notice to the account holder where immediate action is deemed necessary.

11. Account Suspension and Termination

d9999 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or fraudulent registration information.
• Suspected money laundering, fraud, or other illegal activity.
• Chargebacks initiated via a payment provider without first attempting resolution through d9999 support.
• Suspected problem gambling behaviour where account restriction is in the player's best interest.
• Requests from law enforcement or regulatory authorities.
• Failure to complete identity or age verification within the requested timeframe.

Upon closure of an account for reasons other than breach of these Terms, any verified real-money balance remaining in the account (net of any bonus funds) will be returned to the account holder via the original payment method. Accounts closed due to breach of these Terms may have balances forfeited in whole or in part at d9999's discretion.

You may close your d9999 account voluntarily at any time by contacting support at [email protected]. Voluntary account closure requests are typically processed within two business days. Any pending withdrawals at the time of closure will be processed normally.

12. Amendments to These Terms

d9999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, d9999 will publish the updated Terms on this page with a revised effective date. Where the changes are significant, d9999 may additionally notify registered account holders via email or an in-platform notification.

It is your responsibility to review these Terms periodically for any changes. Your continued use of the d9999 platform following the publication of revised Terms constitutes your acceptance of the updated Terms. If you do not accept any amendment to these Terms, you must cease using d9999 and may close your account by contacting support.

13. Governing Law and Disputes

These Terms & Conditions shall be interpreted in accordance with applicable law. In the event of any dispute arising from or in connection with your use of the d9999 platform, you agree to first attempt resolution by contacting d9999 support at [email protected] and allowing d9999 a reasonable period to investigate and respond.

d9999 aims to resolve all account-holder disputes fairly, promptly, and transparently. Dispute responses are provided in English. d9999 will communicate its findings and proposed resolution in writing via the registered email address associated with the account in question.

14. Contact Information

For questions, concerns, or complaints relating to these Terms & Conditions, your d9999 account, or any transaction on the platform, please contact the d9999 support team. All support communications are handled in English.

Support email: [email protected]
Please note this address is displayed as plain text only and is not a clickable link. Copy it into your email client to send a message.

Support hours: 24 hours a day, 7 days a week, including national holidays in Bangladesh (Bangladesh Standard Time, UTC+6).